Privacy Policy

Gateway Home Renewal LLC – Data Protection Practices

Last updated: 12/16/2025

Gateway Home Renewal LLC (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.

By using our website gatewayhomerenewal.com, submitting a form, or contacting us, you agree to the practices described in this policy.

1. Information We Collect

We collect information in the following ways:

Information You Provide Directly

Name
Email address
Phone number
Property address
Preferred communication method
Any additional details you choose to share

Automatically Collected Information

IP address
Browser type and version
Device information
Pages visited and time spent
Cookies and tracking data

This helps us improve website performance and user experience.

2. SMS Opt‑in Details

If you choose to opt‑in to receive SMS messages from Gateway Home Renewal LLC, you consent to receive:

Transactional messages (appointment reminders, confirmations, service updates)
Informational messages (evaluation results, renovation planning updates)
Promotional messages (special offers, discounts, new service announcements

You may opt‑out at any time by replying STOP. For assistance, reply HELP.
Message frequency may vary. Message and data rates may apply depending on your carrier.

3. Mobile Information Sharing Statement

Gateway Home Renewal LLC may share your phone number and SMS consent data only with mobile carriers and trusted service providers for the sole purpose of delivering text messages. We do not sell, rent, or otherwise share your phone number with third parties for marketing or unrelated purposes.

4. How We Use Your Information

We use your information to:

Respond to your inquiries
Provide home evaluations and service information
Communicate with you based on your preferences
Improve our website and marketing
Maintain security and prevent fraud
Comply with legal obligations

We do not sell your personal information.

5. Cookies & Tracking Technologies

We may use cookies, pixels, and analytics tools to:

Understand how visitors use our website
Improve performance and user experience
Measure marketing effectivenes

You can control or disable cookies through your browser settings.

6. How We Share Your Information

We may share your information only with:

Service providers who help us operate our website or contact you
Trusted partners involved in property evaluations or renovation planning
Legal authorities if required by law

We do not sell or rent your personal information to third parties.

7. Data Security

We use reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no online transmission is 100% secure, and we cannot guarantee absolute security.